Supply Chain Café: How Agentic AI Transforms Order Processing: The Hyperfox Approach
Supply Chain Café: How Agentic AI Transforms Order Processing
Supply Chain Café by PICS Belgium
Supply Chain Café by PICS Belgium is an initiative of PICS Belgium supported by ABCAL, oriented to members and domain experts, with the goal to distribute knowhow discussing amongst peers. The PICS Supply chain Cafés are 1 hour’s interactive lunch sessions, where an industry expert is invited to present a supply chain topic in 20 minutes, followed by a lively debate among all participants.
How Agentic AI Transforms Order Processing
In today’s supply chains, order intake is still surprisingly manual: emails, PDFs, phone calls, portals — back-office teams are constantly retyping and validating incoming orders.
But what if AI could actively handle these workflows?
In this Supply Chain Café, we’ll explore how Agentic AI enables organisations to automate complex order flows, far beyond simple OCR or rule-based systems. Based on real-world implementations, we’ll share how Hyperfox applies AI agents that:
- autonomously read, extract and validate incoming orders
- combine structured (EDI, API) and unstructured (email, PDF) order streams
- handle exceptions and customer-specific rules dynamically
- integrate into existing ERP/WMS landscapes
- reduce manual workload while improving accuracy
Expect a hands-on, practical session where we show how manufacturers and logistics providers already benefit from this next generation of automation.
Whether you’re exploring AI in your supply chain or already running first pilots, this session will give you actionable insights.
Join us at the Supply Chain Café with Tom Devos, Founder & CEO of Hyperfox and Kris Pattyn, Professor of Supply Chain Management at KU Leuven.
Speakers:
- Tom Devos is the founder & CEO of Hyperfox, a SaaS platform that uses AI to automate order processing and back-office workflows for manufacturing and logistics companies. With a background in AI, SaaS product development, and supply chain technology, he builds digital solutions that drive operational efficiency. As an entrepreneur and product strategist, he helps companies transition to hyperautomation.
- Kris Pattyn is Professor of Supply Chain Management at KU Leuven. He combines academic expertise with years of experience in industry and consulting. Kris teaches and advises companies (such as Hyperfox) on supply chain design, operations excellence, and end-to-end optimisation. He is a sought-after speaker on strategic supply chain challenges and digital transformation.
